Privacy policy
What we collect, and why.
We collect only what we need to answer your enquiry and to buy rent from you. Ask us what we hold or ask us to correct it, and we will come back to you.
Who we are
Rápido is the company responsible for the information on this page, in data protection terms the data controller. If you have a question about any of it, write to hello@rapidorent.co.uk.
What we collect
From you: your name, email address and phone number, plus identity documents where we are required to verify you. About the property: its address, the tenancy agreement, the rent and a record of how that rent has been paid.
Why we use it
We use it to answer your enquiry, which is our legitimate interest, and then to prepare and complete a purchase of rent from you, which is performance of our contract with you. Identity and anti-money-laundering checks are a legal obligation.
How long we keep it
If we do not go ahead, we delete your enquiry after twelve months. If we complete a purchase, we keep the records for seven years afterwards, because tax and anti-money-laundering rules require it. Your information is held in the UK or the European Economic Area throughout.
Your rights
You can ask for a copy of your data, or ask us to correct it, restrict how we use it or move it elsewhere. You can also object to processing based on legitimate interests. To do any of that, email us at hello@rapidorent.co.uk and we will take it from there. If you are unhappy with how we have handled your data, tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk.
Cookies and advertising
Our pages use only the cookies they need in order to work. If we run advertising, we may use the Meta Pixel to measure whether an advert led to an enquiry. It does not read what you type into our form. Block or clear cookies and the page still works.
Changes
If we change how we use your information, we will update this page. If a change is significant and affects you, we will tell you directly.